- #Inmotion hosting support update#
- #Inmotion hosting support series#
PHP 7 helps WordPress sites perform as much as 2 to 3 times faster versus prior PHP versions.
PHP 7 is available on InMotion WordPress hosting. #Inmotion hosting support update#
All WordPress sites come with WP-CLI integration (a command-line tool for managing WordPress installation, meaning you can update plugins, configure installation and much more, without using a web browser). You can choose to have WordPress pre-installed when you sign up, or you can submit a website transfer request afterwards. All WordPress sites runs on a WordPress Optimized Stack UltraStack platform with NGINX, Varnish, FastCGI, Brotli Compression and Advanced Server Caching enabled. This means faster loading times and faster data retrieval for those utilizing your website, which means fewer people leaving your site because it takes too long.Ī study from Google found that a one-second delay in mobile page load times can impact conversion rates by up to 20%. SSD drives are chip-based (non-mechanical), instead of disk-based, it is significantly faster at retrieving the stored data. (Non-Volatile Memory Express) NVMe drives offer must faster read-write capabilities speeds and CPU performance. Instead, they keep each server limited to what it can legitimately handle, meaning that even if multiple sites hit peak traffic at the same time, the server can handle it better.īesides the above there are a number of more unique features that InMotion employs to ensure uptime, speed, and security for their hosting customers:įirst off, every single server is supported by NVMe SSD (Solid-State Drive) drives, instead of a traditional HDD (hard disk drive) drive. In other words, they do not allow too many sites to be hosted on the same server. The above screenshot only shows the past 30 days, you can view historical uptime data and server response time at this uptime monitor page.įurthermore, unlike many other shared web hosting services out there, they do not oversell their servers. I have created a test site hosted on to monitor uptime and server response time: To date, they have never had a major outage and they have a near 100% uptime, which is pretty darn good for a service of their size. The speed and performance of their servers are also very impressive. Their customer support is not the only thing InMotion Hosting excels at. Like every good hosting service, their support team will take care of all the challenges you come across, no matter how difficult they might be – 24 hours a day, 7 days a week. You can expect to get the support you need in a timely manner, which is important since every minute counts. I have found the response time for each to be fast. 
You can do a live chat through their website, send an email, use the traditional ticket system, call in using Skype, or you can phone in on (4678). They also offer numerous avenues through which to get customer support. The end result is that this process preemptively avoids a lot of potential support problems down the road after you set up, because it takes care of them at the very start. What is particularly helpful is that these emails are tailored to your specific type of website and its main purpose, so you get relevant setup instructions.
#Inmotion hosting support series#
They send a series of helpful onboarding emails to help you with each phase of setting up your website on their server. Especially if this is your first time getting your own website up and running, this is a major bonus. They also have a fantastic process for getting you started using their hosting services. I have found that they actually have the expertise required to properly handle your unique issues and are not just relying on a troubleshooting script. All support staff is required to have at least 160 hours of internal training before being allowed to interact with customers.
Every Day by the Lake December 14, 2018Īdditionally, the customer reps that you will speak with are actually knowledgeable.
After careful consideration (and in part due to client budget and snagging a great deal), I went with Inmotion Hosting. I just spent the last 4 hours reviewing what seems like a gazillion hosting options. This means faster response time as well as higher quality customer care. One of the biggest perks about using them is that you are guaranteed to get support that is based in the United States. At InMotion, they have many strengths where customer support is concerned: Your business quite literally depends on it, since even a brief glitch in your website could mean the loss of numerous customers.
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